What should I do if I can’t complete a job?

What should I do if I can’t complete a job?

Find out what your obligations are if you are unable to complete an electrical job.


All work you carry out must be electrically safe at all times, including, while you’re working on it, at the end of the day, if you leave it temporarily, or permanently for any reason.

No work regardless of what stage of completion it’s at is allowed to be in a condition that would pose an immediate or potential danger to people or property.

If a piece of work or a job must be left partially completed the following steps should apply:

  • stop work if you cannot proceed safety, for whatever reason
  • it’s your responsibility to make certain your work is electrically safe and that your work will also not affect the safety of any other part of the installation. Any circuits you worked on or installed that, have accessible exposed insulation or terminations must be isolated and labelled
  • removing a circuit breaker or “taping off” a switch is not leaving a circuit electrically safe, the circuit needs to be disconnected from the supply
  • visually check and test all your work, even if it’s partially complete. For example, if it were the prewire stage, make a visual check, and complete the insulation resistance test as far as you can
  • complete a Certificate of Compliance (CoC) for all the work that is completed or partially completed
  • If you have any concerns regarding safety of the installation that is not within your control, inform the owner or occupier and Energy Safety as soon as possible.

Managing the risk

To manage the risks associated with partially completed work, document all details. Clearly state what work you did when, and any work done by others.

  • tests carried out
  • photographs
  • drawing and diagrams
  • certified designs (if applicable)
  • Supplier Declarations of Conformity (SDoC) as appropriate.

Issue a Certificate of Compliance (CoC)

A CoC is required to be issued for work including partially completed work, whether or not it is connected or livened. The CoC should have a clear description of the work that was actually done including dates and all tests carried out. You can also note the partially completed work that is not safe to connect.

An Electrical Safety Certificate (ESC) will only be issued if the work or parts of the work has been livened and are safe to use.

This CoC must be provided to the person who contracted the work within 20 working days.

Taking these steps will put you in a better position for any future debt recovery or complaints process.